Dwight Brown

P.O. Box 27231

Austin, Texas   78755

(512)  345-5629

stainles@mac.com

 

Summary

                              An extremely experienced IT Manager and System Administrator with over a decade managing an IT department, administering local area networks, supporting desktop systems, and programming, and over 20 years of computer experience on a wide variety of tasks and platforms.

 

Experience

1994–2006

Texas Automobile Insurance Plan, Austin, TX

IT Manager/System Administrator

á    Managed corporate IT department, overseeing all company technical aspects.

á    Supervised IT staff, including hiring, scheduling, yearly review, etc.

á    Prepared and managed IT budget.

á    Designed and implemented custom reports from databases using Crystal Reports.

á    Prepared requirements documents and requests for proposals.

á    Conducted oversight of bidding and contracts with outside vendors.

á    Administered a multi-server NetWare/Windows 2000 Server network.

á    Administered MS SQL Server.

á    Supported network clients running Windows XP Professional.

á    Performed troubleshooting using Norton Utilities.

á    Conducted project planning using MS Project.

á    Maintained anti-virus systems on corporate network and desktops using Command Anti-Virus.

á    Managed corporate firewalls.

á    Led the team that designed, implemented, and maintained corporate website.

á    Designed and implemented various custom applications, including a web-based database query system.

á    Designed training programs and conducted training of users in custom and commercial applications

á    Implemented issue tracking system for internal use.

á    Set up and administered corporate email system (Novell GroupWise) including spam filtering, Internet connectivity, and web-based access to email.

á    Wrote user manuals, system documentation, and functional specifications.

á    Led team designing corporate disaster recovery plan.

á    Implemented and managed an Internet mailing list for client communication.

á    Led the teams that worked with outside programmers to implement several custom designed applications.

á    Performed hardware repair and maintenance, including server upgrades.

á    All other miscellaneous IT and computer tasks as needed.

 

1986–1994

Freelance Computer Consultant, Austin, TX

á                Database design.

á                Desktop publishing (PageMaker)

á                Programming (C, Basic)

á                Desktop support

á                Published technical articles, reviews, etc.

 

Software

á    Microsoft SQL Server 2000

á    Windows Server 2000

á    Crystal Reports

á    MS Project

á    Novell GroupWise

á    MS Exchange

á    Novell NetWare

á    SQL

á    XML

á    HTML

á    XHTML

á    SMTP

á    MS Office

á    Norton Utilities

á    Symantic Ghost

á    MySQL

á    MS Word

á    MS Excel

á    MS Access

á    MS PowerPoint

á    Windows XP Professional

á    Adobe Acrobat/
Distiller

á    Adobe InDesign

á    Adobe PageMaker

á    NetGear Firewall

á    Command Anti-Virus

á    Veritas Backup Exec

á    MS Outlook

á    Internet Explorer

á    Firefox

á    Linux

á    Vi

á    Mac OS/OS X

á    DOS

á    Eudora Pro

á    SpyBot Pro

á    Pine

á    Telnet

á    Joe

á    Mozilla

 

 

 

 

 

Programming
Languages

á    Java

á    C

á    Perl

á    Visual Basic

 

 

Education and Training

1983 - 1986           University of Texas (Austin, TX)

1995 - 1996           Infotec (Austin, TX)

  • Novell NetWare training
  • NetWare 3.12 (Administration and Advanced Administration)
  • NetWare 4.X (Administration and Advanced Administration)
  • Networking Technologies
  • NetWare Service and Support

2003 and 2005      Black Hat Briefings (Las Vegas, NV)

Extensive discussion of current security issues.

 

References Available Upon Request