Professional Experience
01/02 - Present

Web Developer / Marcom / Technical Writer / Illustrator
Developed a new website for a new company in Austin that services in-circuit emulators and logic analyzers. Spiral Alliance Inc.
Developed new website for a network management company in Houston. Cyber-Strategy Inc.
Developed a new website for a biotechnology research and development company. Stratus Research Labs, Inc.
Developed a new website for a x86 development tools company in Austin. Beacon Technology
Edited operating/user's manuals for Texas-based offshore oil drilling rig application. For AOI through Technical Arts Group
11/01 - 12/01 Technical Marketing Writer - Bear Communications, Austin, TX
Wrote product brochure copy for WHAM Engineering & Software's (www.wham.com) UNIX/Solaris/Linux/AIX DCE computer metrics technologies, based on measureable real-time system events.
08/99 - 04/01

Senior Technical Writer/Illustrator for Engineering and Marketing; Webmaster, Embedded Power Corporation, Austin, TX
Wrote technical documentation for our company's VisualProbe ™ debugger software; Q.E.D.™ line of in-circuit emulator products; EmProve embedded application development framework product; and RTXC ™ line of RTOS products. Supervised another technical writer, a contract artist/layout person, and a Web author/strategist. Managed production of hardcopy and on-line technical documentation using Frame, Word, RoboHelp, Distiller, Illustrator, Photoshop, Paintshop Pro, and Designer7. Wrote copy and created artwork for new product identity, published in magazine advertisements, collateral materials, technical overviews, and bulk mailings. Created multimedia informational and software demo CDs. Coordinated magazine publication schedules. Worked closely with the C.O.O., C.E.O., and Engineering staff. Developed a new corporate Web site and Intranet site.

06/99 - 07/99

Senior Technical Writer, Bear Communications, Austin, TX
Wrote the Install Guide, User's Manual, and context-sensitive online Help System for NLYNX's ES/Server, an administrative tool that manages network services between Win9x/NT client display/printer emulation sessions on a LAN/WAN and IBM midrange systems on a Twinax network.

05/99 - 06/99

Senior Technical Writer/Illustrator, Bear Communications, Austin, TX
Wrote and illustrated NLYNX's OmniTerm User's Guide, a flash-ROM based TN5250 multisession AS/400 session emulation product.
09/98 - 11/98 Senior Technical Writer, Bear Communications, Austin, TX
For NLynx Systems, Inc., wrote and illustrated the Planning Guide and User's Manual for InterLynx/S. InterLynx/S provides a secure and encrypted Remote Access solution for the AS/400; implicit Network Address Translation; and ultra-secure VPN services across the Internet - for the price of a local phone call. Sophisticated implementation of very useful networking and encryption technologies managed with a simple Web interface. Call them at 512.301.8000.
07/98 - 10/98 Senior Technical Writer, Bear Communications, Austin, TX
Wrote the SPS Buyer's Reference for Motorola, Inc. Published as a printed manual and as an on-line instruction tool. This manual is used as the primary source for Motorola's SPS Buyer training, worldwide. Encompasses Motorola's EZREQ and VSP systems.
12/97 - 06/98 Senior Technical Writer, Ted Smith & Associates, Austin, TX
Wrote User's Guide for Trilogy's Config Manager/Config PowerPack Manager product modeling tools.
04/98 - 05/98 Senior Technial Writer, Illustrator, Bear Communications, Austin, TX
Wrote systems hardware and software documentation for a multipath video-on-demand system for Healthways Interactive, Inc. (formerly Cable Healthcare)
10/97 - 12/98 Illustrator, Bear Communications, Austin, TX
Produced line-drawings of scientific equipment (suitable for faxing) for Tremetrics Corporation
03/97 - 06/97 Technical Writer / Help File Developer, Documentation Services of Austin, Austin, TX
Wrote On-line Help / User's Manual / Tutorials development for an Occupational Safety & Health Management database application.
12/96 - 01/97 Networking Consultant, ArtCarved Bridal, Austin, TX
Configuration and installation of Windows NT-based DNS and 50 desktop PCS running TCP/IP and Client for Microsoft Networks for ArtCarved's new downtown headquarters.
04/96 - 11/96 Tech Writer / Documentation Consultant, Brackenridge Hospital, Austin, TX
Developed a Patient Testing Protocols manual for CT Scanning.
Tech Writer / Documentation Consultant, Childrens Hospital, Austin, TX
Consulted with hospital management and developed JCAHO-compliant Administrative Policies & Procedures manual for their Medical Imaging Department.
Intranet Site Developer, Brackenridge Hospital, Austin, TX
Constructed an intranet site for Medical Imaging Services - C.T. Protocols On-line.
Editor, Illustrator, Technical Arts Group, Austin, TX
Edited, rewrote and illustrated a Programmer's Manual for Tandem's 6530
02/96 - 03/96 Researcher, HARROW Productions, Austin, TX
Research for informational video productions on "Back Pain", "The Future of Healthcare in America", and "Accessing and Navigating the American Healthcare System in the 90's".
02/96 - 03/96 Technical Writer, DAZEL Corporation, Austin, TX
Fact verification, text/graphics editing, and re-write of pre-release installation and user guide for Dazel's suite of client/server applications. UNIX platform.
12/95 - 04/96 Technical Writer, VTEL Corporation, Austin, TX
Production of three user manuals and several field installation guides for a videoconferencing system touch-screen controller.
11/95 - 01/96 Website Developer, Applied Products Technical Resources, Austin, TX
Website production for the Texas Tennis Association, including site design, writing, graphics/illustration, and html code.
06/95 - 10/95 Manager, Technical Publications, Cable Healthcare, Austin, TX
Contract for development of Tech Pubs standards and formats. Production and user manuals for RS232/RF/IR controlled interactive television/video-on-demand systems.
04/90 - 12/95 Technical Writer, Illustrator. Bear Communications, Austin, TX
Writing, illustrating, and publishing hardware, software, administrative, educational, and technical manuals in printed and hypertext formats.
User Manuals produced:
- Departmental Philosophy, Policy, and Protocols Manuals
- Nuclear Medicine Protocols Manuals
- Ultrasound Protocols Manuals
- Diagnostic Radiology Protocols Manuals
- Patient Preparations Manuals (Nursing/Medical Staff)
- Radiology Nursing Protocols Manuals
- Employee Evaluation Programs and Manuals
- Employee Orientation Programs and Manuals
- Mammography Policies, Protocols & Medicare/HFCA review guide
- Radiation Safety Manuals
- Quality Assurance/Performance Improvement Programs
- Patient Education Materials
- Medical Imaging Safety Manual & Education Program
- Medical Imaging Documentation Survey (based on JCAHO AMH)
Hardware documentation included teleradiography (x-ray digital image processing and transmission) system; dose calibrator; scintillation cameras; mammographic equipment, and digital image acquisition and processing systems, and personal computer systems (IBM).

Software documentation included teleradiography system, digital dictation system.

Illustration and artwork includes the use of manual/manual-digital/and digital tools in the illustration of clients' texts including equipment diagrams, systems diagrams, organization charts, department maps, survey/wipe-test maps, patient positioning examples, logo design, icon design, magazine advertisements, and textbook sample page design.

Publications: 15 Hymns for the Liturgical Year,Spiritualist Hymnal, 1979, Swampscott, MA, Library of Congress Catalog